My BT Cloud app was working on my PC as of 2 days ago reporting uploads. When I clicked on the "Laund Web" icon the following message was displayed "BT Cloud is not longer available. For more information please click here. Error Code MBB3-01." What's happening here?
Solved! Go to Solution.
@rdsilver I'm sorry about that, we'll need to get the cloud technical team to investigate why you're getting the error message. I'll send you a private message so you can get in touch with your details.
Thanks
Neil
HI @rdsilver, thanks for the update. I can see your case is in our queue. Please check again and let me know if the Cloud is working ok and I'll close off the case as it's not needed.
Cheers
John
BT Cloud now working again but showing an error popup, circa every 15 minutes - "BT Cloud; an error occurred, the application cannot continue and will be paused."
If a manual "Resume Syncing" is initiated the popup appears.
Error corrected by uninstalling PC software and re-installing.