bt reward card 50

[mum3]

i can not get my 50 pound bt card and not sure why 

[celticdeltic]

I'm having the same issue. Every time I am prompted to redeem the card, it takes me to a login page which in turn redirects me to the MyBT homepage, without doing anything.

Having hunted around on other threads I can't find a way of solving this myself. Maybe one of the moderators can help?

[PaddyB]

Hi @mum3 and @celticdeltic,

Thank you for posting. I'm sorry you're having difficulties claiming your Reward. Send me your details and I'll give you a hand.

I have sent you a private message with instructions for contacting the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy